Dear Sir,
I have purchased an Air Conditioner from Home Solutions from Surat dated on 26-01.
Its Model No. KSI 18AB-N1. From December'10, there is a Problem in Display- the Set Temperature Number cut down. So i have Complained in December at Your Service Center at Surat- Sadgurudev Electrocare Service, Surat in December'10. But till yet My Problem has not been resolved by the Company. I have called many times to Service center but they only gave Promises to Resolve my Problem every Time. I had to Visit that Service Center 4 to 5 times but there is no Progress in Resolving My Problem. They are telling Company is not sending Display Circuit. If is it true then Is it Your Customer Care?? How will Customer Trust on Your Products n Purchase from You?? I have visited Service Center on last 18th, They told me to Resolve my Problem next Saturday means 23rd but till no Resolution came. I am Suffering sad Experience from your Service and Customer Care. There are 4 Months passed but My Problem has not been Resolved. With Best Hope from You, I am writing to You to Resolve My Problem as Soon as Possible.. So My Trust Keeps with You for Next Shopping..
Thanking You,
Yours Valued Customer,
ABN FAB
Nilesh Korat
(Partner)
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