This is Regarding the poor qualtiy & service of Lg Refigrtors. I bught LG GL-528YTX4 on 28.6.08. The machine was not cooling effectively so we contacted the cusotmer care. Compalint ID:-N8C63001539 Ther were some defects in the machine so we were told that it could take 7 days to get the machine replaced form the company. we contacted the dealer & got the machine changed. The Second Piece Send was Scratched so it was again returned. We were sent the 3rd Piece which was again dented & scratced. One week had passed since all this was going on. We got our money refunded & bought LG 528YLQ4 from another LG Dealer on 6.7.08. Agian there are problems with this machine also. Complaint ID:-N8C70800045 . the temprature as checked by LG Engineer was 14 Degrees. I had contacted Lg customer service several times & also written mails to lg customer care. Also had an assurance from LG Branch service incarge. I was provided some telephone nos of area service inchage but either the nos are wrong or the contact persons are unavailable. I am surprised to see the quality of Premium Refigrator of the larget selling refirator company in India.
0 comments