DATE : 07/07
To,
The Service Co-ordinator.
Sir,
I would like to inform you that the air-conditioner I purchased from your local dealer M/s Talauliker Elerctricals, (Panjim, Branch), Shop No. 11, Magnum Centre, M.G. Road on 13/07 is making an incessant noise when switched on and there is no cooling. I have complained to the local dealer who sent technicians over but there seems to be no effect and no improvement whatsoever.
He assures me that the problem is beyond his scope of repair and the complaint has to be forwarded directly to you. However despite having complained several times there is no response from your Company. Your Company Officials except for informing me that the complaint should be registered with you, do not respond further.
I trust you at least will take cognizance of my complaint now and do the needful immediately.
Yours truly,
ATMARAM N.S. NADKARNI
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