L.G
Monitor goes phisical damage due to lack of engineer awareness

Dear L.G Team,

This is regarding the complaint regarding the Complaint no. N9C52303765 was logged by me on 23.05.2209 for the monitor button problem while opening the monitor the monitor locked was broken by the engineer visited I have same told to the engineer to get that rectified but they told me that he will update me for the same later on & fill the customer feedback form for the signature but I never signed that form. Than after I called the engineer on 30.05.2009 but his response is to rude with me said that told me after one more week. Then I call to the L.G customer care on 1800-180-9999 they again provide me another complaint no. N9C53007799. I don’t understand why they provide me another Complaint no. if one complaint is already running with the same user for the issue.

Now my monitor is not in GOOD condition locks is completely broken. So please rectify my problem ASAP. Waiting for the prompt response toward your customer.

And request you to please don’t this kind of engineers to the customer visit those not able to resolve the issue but increase the incident.