LG
Extended Warranty Certificate not received

I Nishikant Mhatre, bought LG 18.5" W1941S on Feb 03. It was having offer 2 years extended warranty.

I was staying at below said address:

406/6, Anand Vihar Soc,

Near Rly Crossing,

Kharegaon,

Kalwa (E), Thane 400605

But I have shifted to the address:

301, Subhadra Apt.,

'B' Wing, Behind Dhanraj Nagar,

Diva (E), Thane 400612

When I registered for warranty I gave Kalwa address & when I sent required warranty docs to LG's Delhi address I gave my Diva address. I checked on companies web site, it shows certificate has been sent through Blue dart courier AWB number 12376488622 on 27/04 but I have not received any certificate from them. I contacted Blue dart they said it was returned to Solution Integrated at Delhi address but they do not have contact details Solution integrated.

I want certificate to be issued to me at my new address. I tried to contact on contact number provided on co's web site but it says no not in used. I called on co's cust care, they are guiding me to call brnach but when I call to branch they dont have any info abt the extended warranty certificate.

Details of docs sent by me to co's Delhi addr:

Name of courier: DTDC courier and cargo ltd.

Date : 23.03.09

consignment no: M42209823

Cust ID: NS0602203