Dear Sir,
My grievance related to Payment of compensation of Rs. 35000/- due to late delivery of refrigerator, late replacement of broken vegetable tray & harassment from all the related officials etc. (vide complaint no. 253200621975, dated 25.03.08 & 704200721975 dated 07.04.08) has not settled in spite of my repeated request to several of LG Services officials but nobody are taking it seriously. It seems that the customer's grievances are not being given any priority and being overlooked from all of the concern officials in LG which is self - explanatory as per the recordable communication through e-mail (my Husband’s ID), as below:
SENT TO SUBJECT DATE SIZE
[email protected] vide regd. No ……………. on dated 22.04.08
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI]
Sat 19 Apr 27k
[email protected] LG Customer Inquiry-[TANUJA JOSHI] Wed 16 Apr
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 704200721975
Thu 10 Apr 14k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI]
Wed 09 Apr 23k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 704200721975
Wed 09 Apr 8k
LG Customer Inquiry Received Date : 7/4 23:09:07
[email protected] vide regd. No 704200721975 on dated 07.04.08
"LG Electronics Mail Desk" Mon, 29 Mar
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Wed 02 Apr 39k
LG Electronics Mail Desk Re: Welcome to www.lge.com
Wed 02 Apr 39k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI, null]
Wed 02 Apr 27k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI, null]
Mon 31 Mar 5k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Sat 29 Mar 19k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Fri 28 Mar 13k
[email protected] vide regd. No 253200621975 on dated 25.03.08
In spite of the above communications nobody from LG Electronics within India OR from Korea has initiated for fruitful solution to sort-out the issues, It is my patient to follow-up with all the concern persons through mobile phone and through Email i.e. Sh Sumit Bajaj (9873009497), Sh. Bhatiaji (9873006387), Md. Aseem Khan, LG Customer care, Head office, Greater Noida (01202560900) and Dealer’s Rep Sh. Gunjan (9811209640) from last two weeks and the final result is humiliation of myself. All the above Officers are with the dealer M/s Jeevan Jee Refrigerators, at Lajpat Nagar-II, New Delhi, and nobody is interested to listen from my side that how much trouble I have faced from last one month due to late delivery of refrigerator on 27.03.08 in place of 12.03.08, Breakage of Kangaroo tray (Veg. tray) & non replacement of the same till 25.04.08 and delivery of items vide invoice dated 09.03.08 in place of 27.03.08.
I have also paid an amount of 14000/- through the said cheque (given by my family on 27.03.08 without my knowledge) as balance payment, due to pressure of payment by the Dealer, but my grievance related to compensation had not been settled till date. It seems that nobody is interested to replace the same & understand the real facts, may be all the concern officers of LG Company are guided by the dealer because they are very much interested for dealer’s part. I have also given many noticed to the concern officials of LG Services all over the world.
They have also given me two fake coupons of Rs. 20, 000 & 34 coupons of Rs. 1000 each for which I could not get any prize as they assured for 100% prize for two coupons of Rs. 20, 000 each.
I personally feel that this company is a group of thieves because you cannot trust any of their officers including top level officers at India & Korea.
You are requested to settle the same at the earliest.
TANUJA JOSHI
Date: 13.05.08
Dear Sir,
My grievance related to Payment of compensation of Rs. 35000/- due to late delivery of refrigerator, late replacement of broken vegetable tray & harassment from all the related officials etc. (vide complaint no. 253200621975, dated 25.03.08 & 704200721975 dated 07.04.08) has not settled in spite of my repeated request to several of LG Services officials but nobody are taking it seriously. It seems that the customer's grievances are not being given any priority and being overlooked from all of the concern officials in LG which is self - explanatory as per the recordable communication through e-mail (my Husband’s ID), as below:
SENT TO SUBJECT DATE SIZE
[email protected] vide regd. No ……………. on dated 22.04.08
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI]
Sat 19 Apr 27k
[email protected] LG Customer Inquiry-[TANUJA JOSHI] Wed 16 Apr
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 704200721975
Thu 10 Apr 14k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI]
Wed 09 Apr 23k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 704200721975
Wed 09 Apr 8k
LG Customer Inquiry Received Date : 7/4 23:09:07
[email protected] vide regd. No 704200721975 on dated 07.04.08
"LG Electronics Mail Desk" Mon, 29 Mar
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Wed 02 Apr 39k
LG Electronics Mail Desk Re: Welcome to www.lge.com
Wed 02 Apr 39k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI, null]
Wed 02 Apr 27k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI, null]
Mon 31 Mar 5k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Sat 29 Mar 19k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Fri 28 Mar 13k
[email protected] vide regd. No 253200621975 on dated 25.03.08
In spite of the above communications nobody from LG Electronics within India OR from Korea has initiated for fruitful solution to sort-out the issues, It is my patient to follow-up with all the concern persons through mobile phone and through Email i.e. Sh Sumit Bajaj (9873009497), Sh. Bhatiaji (9873006387), Md. Aseem Khan, LG Customer care, Head office, Greater Noida (01202560900) and Dealer’s Rep Sh. Gunjan (9811209640) from last two weeks and the final result is humiliation of myself. All the above Officers are with the dealer M/s Jeevan Jee Refrigerators, at Lajpat Nagar-II, New Delhi, and nobody is interested to listen from my side that how much trouble I have faced from last one month due to late delivery of refrigerator on 27.03.08 in place of 12.03.08, Breakage of Kangaroo tray (Veg. tray) & non replacement of the same till 25.04.08 and delivery of items vide invoice dated 09.03.08 in place of 27.03.08.
I have also paid an amount of 14000/- through the said cheque (given by my family on 27.03.08 without my knowledge) as balance payment, due to pressure of payment by the Dealer, but my grievance related to compensation had not been settled till date. It seems that nobody is interested to replace the same & understand the real facts, may be all the concern officers of LG Company are guided by the dealer because they are very much interested for dealer’s part. I have also given many noticed to the concern officials of LG Services all over the world.
They have also given me two fake coupons of Rs. 20, 000 & 34 coupons of Rs. 1000 each for which I could not get any prize as they assured for two coupons of Rs. 20, 000 each.
I personally feel that this company is a group of thieves because you cannot trust any of their officers including top level officers at India & Korea.
You are requested to settle the same at the earliest.
TANUJA JOSHI
Date: 01.05.08
Dear Sir,
My grievance related to Payment of compensation of Rs. 35000/- due to late delivery of refrigerator, late replacement of broken vegetable tray & harassment from all the related officials etc. (vide complaint no. 253200621975, dated 25.03.08 & 704200721975 dated 07.04.08) has not settled in spite of my repeated request to several of LG Services officials but nobody are taking it seriously. It seems that the customer's grievances are not being given any priority and being overlooked from all of the concern officials in LG which is self - explanatory as per the recordable communication through e-mail (my Husband’s ID), as below:
SENT TO SUBJECT DATE SIZE
[email protected] vide regd. No ……………. on dated 22.04.08
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI]
Sat 19 Apr 27k
[email protected] LG Customer Inquiry-[TANUJA JOSHI] Wed 16 Apr
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 704200721975
Thu 10 Apr 14k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI]
Wed 09 Apr 23k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 704200721975
Wed 09 Apr 8k
LG Customer Inquiry Received Date : 7/4 23:09:07
[email protected] vide regd. No 704200721975 on dated 07.04.08
"LG Electronics Mail Desk" Mon, 29 Mar
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Wed 02 Apr 39k
LG Electronics Mail Desk Re: Welcome to www.lge.com
Wed 02 Apr 39k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI, null]
Wed 02 Apr 27k
MANPREET BHATIA Re: LG Customer Inquiry-[TANUJA JOSHI, null]
Mon 31 Mar 5k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Sat 29 Mar 19k
lgservice@ lgindia.com Re: Complain Registration from www.LGINDIA.com - 253200621975
Fri 28 Mar 13k
[email protected] vide regd. No 253200621975 on dated 25.03.08
In spite of the above communications nobody from LG Electronics within India OR from Korea has initiated for fruitful solution to sort-out the issues, It is my patient to follow-up with all the concern persons through mobile phone and through Email i.e. Sh Sumit Bajaj (9873009497), Sh. Bhatiaji (9873006387), Md. Aseem Khan, LG Customer care, Head office, Greater Noida (01202560900) and Dealer’s Rep Sh. Gunjan (9811209640) from last two weeks and the final result is humiliation of myself. All the above Officers are with the dealer M/s Jeevan Jee Refrigerators, at Lajpat Nagar-II, New Delhi, and nobody is interested to listen from my side that how much trouble I have faced from last one month due to late delivery of refrigerator on 27.03.08 in place of 12.03.08, Breakage of Kangaroo tray (Veg. tray) & non replacement of the same till 25.04.08 and delivery of items vide invoice dated 09.03.08 in place of 27.03.08.
I have also paid an amount of 14000/- through the said cheque (given by my family on 27.03.08 without my knowledge) as balance payment, due to pressure of payment by the Dealer, but my grievance related to compensation had not been settled till date. It seems that nobody is interested to replace the same & understand the real facts, may be all the concern officers of LG Company are guided by the dealer because they are very much interested for dealer’s part. I have also given many noticed to the concern officials of LG Services all over the world.
They have also given me two fake coupons of Rs. 20, 000 & 34 coupons of Rs. 1000 each for which I could not get any prize as they assured for two coupons of Rs. 20, 000 each.
I personally feel that this company is a group of thieves because you cannot trust any of their officers including top level officers at India & Korea.
You are requested to settle the same at the earliest.
TANUJA JOSHI
Date: 13.05.08
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