Dear Sir,
I have the honour to inform you that while traveling with my 3 nos of family members bu 2424 Rajdhani express from new Delhi to New Coochbehar your staff Supplied only 4 nos of drinking water bottles worth Rs 15.00 / bottle in market during our journey from 2.20 PM of 30/09/09 to 2-30 PM of 1st Oct. That sir My reservation was upto Dibgrugarh instead of New coochbehar and that was under TATKAL CLASS IN AS-3 TIRE. Bearing ticket no 71239690 PNR NO: 226-4656954.
I even tried to purchase water bottle from your staff by cash but your staff did not respond even denied to supply water bottle for which other passengers also tried to get water bottle.
I, therefore request you kindly to take necessary immediate action to avoid future harassment for the valuable customers of your department. I also request you if possible kindly to increase the ticket value including cost of sufficient drinking water bottle so as to make passengers to keep themselves in dark in respect of corruption in your department.
Thanking you,
Sudeep Kr Paul
0 comments