Major collapse of LG Wash Machine – Just after 3 ½ years.
I am shocked to know a major collapse of my Wash Machine- Tub seems to be collapsed due to rust problem, as examined and reported by LG technician, Trivandrum.
This is further to my series of complaints regarding poor quality of your material which had to be replaced twice within this short span of 3 years. Then the metallic spring around front rubber washer was damaged due to rusting. Really shocking for such an expensive, so called " world class" premium product from LG- Front loading Fully automatic Wash machine, purchased on 06.01.2006.
As the WM tub seemed to be collapsed and stuck, I complained to LG services, Trivandrum. Subsequently technician examined the trouble and reported tub problem, which is due to rusting of internal parts. Estimated cost of repair is said to be Rs.2300/-
I am terribly shocked to hear such a problem for WM just after 3 1/2 years. I been using my semi auto WM (W.Pool) for nearly 20 years that too without any major trouble except few servicing, My neighborhood Botch Wash (Front load Fully Auto) Machine also working for last 15 years without much trouble. I requested to rectify the complaint free of cost as the trouble is due to poor material quality of LG.
Despite my phone calls, e-mails, and reminders issue is yet to be redressed.
So, request you to consider these facts and arrange to rectify the WM at your cost without penalizing me. Eagerly waiting for your kind reply on the matter at the earliest.
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