This is to intimate that I had purchased LCD TV and LG home theatre on 14 Oct. Installation of LCD TV was done on 18-10 but till now Home theater has not been installled even after booking request for installation nearly four times.
When ever I called your toll free number, all that they have done is giving one more request ID. It has been now almost 13 days but still waiting for installation of Home Theater system. I heard that LG is having very renouned customer care personnels and network, but this initial experience has compelled me to say that its not.
Plesae do needfull to get my home theater installed at earliest. My request ID references are as follows :-
C09A2619724 -- 26 OCT
C09A2303322 -- 23 OCT
C09A2003971 -- 20 OCT
AND TWO MORE...
Hope for early resolution of my complain.
Umesh Prasad,
Reg Mob:- 9463600036,
c-15,
Kendriya Vihar Society,
48 B :-Chandigarh.
0 comments