My consumer No. is 2497. On 21.11.08, at about 11.15 AM, my wife asked the said shop for booking over telephone. It was assured that the delivery would be given in due course. Today (13.12.08), at about 9.45 AM, when I enquired about not getting delivery, I was told that no booking was made for my consumer no. on 21.11.08. This was shocking to us. The person was talking tough over telephone.
I was registered with this shop during 1998 on my transfer from Delhi. Over past decade, number of consumers must have been doubled. There is an urgent need for bifurcation of this shop to deliver better public service.
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