I am a senior citizen of 76 years of age and I was retired as Manager from Indianairlines. Today on 13 September I went to 6-ten branch at Rajouri Garden branch, Delhi for purchase of some vegetables .i was misbehaved and cheated and when i sent e-mail, the address was found invalid.
I purchased few vegetables vide bill no. 3C10000028423 counter C 1 at around 1130 hrs and paid rupees 40 /= in cash.
On checking of bill I found that Ridge guard (TORI) was charged at Rs. 28 /= whilst I had impression that the rate is around Rs. 14 . I pointed out the same to the counter girl, who told me that the rate is correct and rate Rs. 14 must be of some other item.
When I realized that by mistake I have read the rate as Rs. 14 /=, I requested the lady to return the same.
She told me nothing doing, it can not be returned as it is your mistake.
I again requested her to kindly let me purchase some different item if you can not refund the amount as a policy. I also requested to let me purchase some item of higher value and take the balance amount in cash.
But she was not ready to do any alteration and in spite of my repeated requests, she told very rudely “ you will have to take this “ and about 3 boys gathered around me and started shouting at me.
When I asked her to let me talk to the Manager, she became Hyper and told me that he will come at two 0”clock and forcefully with the help of those boys she compelled me to leave the shop without taking any goods.
The original bill bill no. 3C10000028423 for Rs 40/= is still with me without the stamp of security as the goods were still lying with that lady.
At two 0”clock my son went to the shop and told the whole incident to Sh. Dhananjay, Manager . the lady Simran, when contacted was still misbehaving even with me in front of your Manager. Sh. Dhananjay took my mobile no. and promised to do the needful, that resisted me to take any further step to give him a chance to enquire. But it seems there is some mismanagement at this branch as till now nothing has happened yet and the goods are still lying with the shop.
this is to explain my grievance to the media that how senior citizens (retired officials) are treated by 6-ten staff and Management and how the goods are sold forcefully at the outlets.
J.P. TANDON
J 11 / 30
RAJOURI GARDEN
PH. 25150181
9818597178
0 comments