Inconsumercomplaints.com » Cars & Transport » Review / complaint: Blue Star Packers and Movers - 01 month 18 days over full Consignment not yet receveive | News #135957

Blue Star Packers and Movers
01 month 18 days over full Consignment not yet receveive

Dear All,

I think the Blue star packers and movers has already sold my one item which till date i have not received from them. For the full detail see the mail attached below.

I have booked my house hold items (10 Items) on 1st Nov by Blue Star Packers and Movers from Bangalore to Singur (West bengal). The worst courier i ever seen. The detail as follows :

1. Booked 10 (ten) items on 1st November from Bangalore to Singur (West bengal)

2. Consignment Number LR-23, paid Rs. 10800/- (Rupees Ten Thousand Eight Hundred Only) and they made the insurance of Rs. 20000/- (Rupees Twenty Thousand Only) on 1st Nov with bill No. 071.

3. Blue Star Packers and Movers Bangalore Address No. B-132, 1st Floor, Opp. SRS Cargo, DDUTTL, Yeshwanthpur Industrial Suburb, Bangalore - 560 022.

4. Mr. Sanjay Singh (9686752978) Marketing Executive (As per visiting card) personally came to my residence in Bangalore to pack and receive the 10 (ten) house hold Items.

After lots of STD and local phone calls and even I received the threatening call from d Mr. Vijay (9945263749) On 22nd Nov received 09 (nine) items out of 10 (ten) house hold item at evening 05pm. The Driver Mr. Dipak Tiwari (9903227376) and Helper Mr. Pancha Das (9748137046) and they signed the paper that they brought only 09 (nine) items.

I keep calling Mr. Vijay (9945263749) of Bangalore Branch and he keep assuring me that withing few days it will be there. Today is 18th Dec nearly one month 18 days over and still the Blue Star Packers and Movers (The worst ever worst logistic service) never bother to deliver the clients consignment properly.

Dear All,

The worst Worst ever courier service by Blue Star Packers and Movers.

I have booked my house hold items (10 Items) on 1st Nov by Blue Star Packers and Movers from Bangalore to Singur (West bengal). The worst courier i ever seen. The detail as follows :

1. Booked 10 (ten) items on 1st November from Bangalore to Singur (West bengal)

2. Consignment Number LR-23, paid Rs. 10800/- (Rupees Ten Thousand Eight Hundred Only) and they made the insurance of Rs. 20000/- (Rupees Twenty Thousand Only) on 1st Nov with bill No. 071.

3. Blue Star Packers and Movers Bangalore Address No. B-132, 1st Floor, Opp. SRS Cargo, DDUTTL, Yeshwanthpur Industrial Suburb, Bangalore - 560 022.

4. Mr. Sanjay Singh (9686752978) Marketing Executive (As per visiting card) personally came to my residence in Bangalore to pack and receive the 10 (ten) house hold Items.

5. Confirmed me that within ten (10) days door to door delivery will happen, but i keep calling them from 15th day of November about my luggages.

6.16th Nov Mr. Sanjay Singh (9686752978) given me the driver number 9611617032 with truck no. WB-41C 6876.

7. When contacted the driver he told that he was in bangalore and sent the items in some other truck which driver number he dosent know.

8. Contacted their Head office (Plot No. 672, Near Dwarka Sector-23, Bijwasan, New Delhi - 45) and spoke to Mr. Mukesh (9312823592) he told me to contact the bangalore office as they dont have any thing to do.

9. On 20th Nov when one Mr. Vijay (9945263749) in bangalore he challenged and threatened me that whenever they feel they will deliver and whatever I can do they least bother. That way the employee of Blue Star Packers and Movers treat their clients.

10. 21st Nov received a Kolkata Wear house Number of Mr. Rajnesh (9331522536)

11. On 22nd Nov received 09 (nine) items out of 10 (ten) house hold item at evening 05pm. The Driver Mr. Dipak Tiwari (9903227376) and Helper Mr. Pancha Das (9748137046) and they signed the paper that they brought only 09 (nine) items.

12. Again spoke to Mr. Rajnesh (9331522536) in Kolkata wearhouse and he told that they received only 09 (nine) items and told me to check in Bangalore office.

13. Spoke to Mr. Vijay (9945263749) on 22nd Nov about the same and he assured that within few days after checking he will let me know.

14. 1st Dec again called Mr. Vijay (9945263749) and he confirmed that the 10th item is in kolkata and he will arrange to deliver it within 6th Dec.

15. 6th Dec called up to Mr. Vijay (9945263749) at night 9pm then he told that they cant deliver it two times and we (the client itself) have to go and search and receive the item, over that again he challenged and threatened me that I have to forget my item.

16. 6th Dec called up Mr. Mukesh (9312823592) and told him about the same but he told to contact Bangalore office or claim for insurance.

So in Blue Star Packers and Movers no body bother about the consignment of a client. Its 37 days over I still waiting for my whole house hold Item. Who know either they lost it or sold it.

regards,

Sudeep Kumar Mazumde


Company: Blue Star Packers and Movers

Country: India

Category: Cars & Transport

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