I have Bharat gas connection at Madam Enterprises at Madiwala, Bangalore since 24/11.
My consumer No is 42535. For the last 2 months their service is very poor. The telephone lines of the above agency is very busy all the time. It is very difficult for us everytime to go to the office to book/collect the gas.
The last gas i booked on 29/07/08 and received it only on 18/08/08. Moreover i had to go to the office to collect it and too received after some hot arguments. I found the reciever of two telephones kept on the table there. There were a few more customers in that office with similar complaints.
I request the authorities to take necessary action to enable all the customers to book the refill through telephone and also to get door delivery in time.
Distributer Address:-Madam Enterprises
#3/1, 1st Main.2nd Cross, Maruti nagar, Madiwala, Bangalore-560068
phone numbers: 25635982, 983, 984, and 985.
SMS for REFIL 9449840403 (not getting any response for the SMS)
24 HRS REFILL No: 12664. (never get this number).
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