On 3 oct i drop my vehicle scorpio reg. no. DL4C NB 2088 to the Sri Durga automobiles which is at moti nagar in New Delhi. there was just a small noise coming out from the vehicle for which i dropped it and the service adviser who attened me says this is the noise of car fan belt and it will be repaired with very low cost. but the noise was coming from the clutch part of the vehicle which i show him then he says that it will be repaired also i asked him that my vehicle is warranty and please do take care that work is done according to it. after 2 hrs when i reached my home back a phone call from the sri durga workshop department has come and the person calling says that your clutch overhall ho to be done which will cost around 10000rs and also if do not repaired my vehicle then its clutch will be seized. then i asked him to repair it after it also says that your car sevrice also due so we are also srevicing your vehicle i said ok. then after 2 days on 5 oct when i reached there they told me to pay the bill of rs 19164.00 when i asked them about the proper details they just asid all the work has done as per requirement but the dont explained me anything after it when i asked them for the testdrive of my vehicle they it is ready and you just pay the bill and can take it home. when i forced him for testdrive he taken me to my car and when i started my car it was not starting for which he said that you car battrey has been down then by connecting another battery they strarted my vehicle and said your baterry will charged within some hrs and deliverd me the defective vehicle. on the same day when i was going out and started my vehicle it has the same problem and i called the sri durga asst.workshop manager mr. manu who said to me that tommorow our machanic will come to you home and repair the vehicle. next day after i called them many times the parson comes to my home and said that you have to take the vehicle to the workshop for checking up the problem where they told me that your car battery is down and it has to be changed. i asked them its your fault because this problem has arised from your side then the senior workshop manager k.k. chauhan strated argument with me and says you have to pay for you battery . then they another bill of rs 5274.00 made and forced me to pay it. also none of my any old part of the vehicle hanede over to me neither they were able to explain any of the expense.
It is my pleased request to the above concerend authorities to look into the matter and contact me as soon as possible.
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