Complaint Details: I had taken a membership from CLUB MAHINDRA HOLIDAYS
in the month of Aug (STUDIO RED) & also paid 50% down payment of
membership.
As on date (30/06/09) I had already paid Rs. 1, 96, 301/- out of total
membership fees of Rs. 3, 14, 100/- (Almost paid 63% of the total membership
fees), but when it came to utilization of a week, we are not able to get
any where booking (domestic as well as international).
We had asked for Bangkok & Pattaya for the month of October they
said the same is not available. As we are co-ordinating the same with Ms.
Gyatri (Solitaire Coporate Park, Andheri East) since May (six months
prior) initially she told that she is going to confirm the booking but now
after 1 month she told that the same is not available.
We had asked for:-
Corbertt (Ramanagar) not given
Goa not Given
We also asked the RCI for Bali in the month of Oct / April they
are also not given any booking.
After paying so much amount and not getting the booking in the RED season
then what is the point of taking membership.
Then we had a meeting with Ms. Priti Singh at Solitaire Corporate park on
20/06/09 & again on 25/06/09, she has told us that she had already
blocked our booking from 10/10/09 onwards for Bangkok & Pattaya (7
Nighs). But suddenly today (30/06/09) we had received the call from Club
Mahindra & they said the booking is not possible and also we will not
get any refund of amount, which we had paid Rs. 1, 96, 301/-
Therefore we want to cancel the Membership, as they are CHEATING with the
customer.
Therefore I need Refund of my money along with interest.
Thanking you,
RAJENDRA CHAND
MEMBERSHIP NO. 1299123
AS Ms. Gyatri assured us regarding the booking in the month
of OCT we had already booked phuket (17/10/09 to 20/10).
Now if we cancel the booking in PHUKET then we have to suffer a financial
losses and if we want to continue then we have to book for Bangkok &
Pattaya also which also bring extra financial burden on us.
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