Dear Sir,
This is to convey to you my continued Disatisfaction with your service. I have a Maruti Alto 2003 model reparied and serviced by
Zenita Auto works
Behind Hp petrol Pump
Nava Pada
Marol Naka
Andheri East
Mumbai 400059
on 14/11 invoice no 003876 Job no 2050, where by three things had to be repaired and service
1.Suspension system had to be replaced and overhalued which included balancing and alingment.
2.A/C although working properly needed some charging and service.
3.Brake pads
After charging me almost 24000/- for the same I am left with a feeling of being cheated and Dissatified.
1.The steering still pulls on the Right (Although you claim the alighment is done)
2.A/C which is blown off on the road twice now and left unfucntional completely.
3.The radiator is also blown off now which never needed any repairs but was flushed and service.
4.The brakes still make a squealing noise
When approached your personal, Mr Khalid claims the ECM is gone bad and needs to be replaced which is a cost of 15000/-
Sir,
How do you explain a car that needed suspension and Ac service working well ending up with an ECM problem and a blown off AC and Radiator after all of your service not to mention the repairs done?
I have reasons to believe I am cheated in the name of Maruti Authorised sercice station and dont see a difference between a road side garage and a Maruti Authorised Garage any more where you cant trust.
I am a Middle class person for whome time is of essense and dont believe in getting into lengthy litigations and running after your personal. Compared to money which I have lost you have lost a lot more is my Trust.
Concider this mail as my last hope in Zenita, Maruti and its so called Authorised service
Regards
Viral Ponda.
9821606561.
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