My name is v.m.govindarajan, Iam a gazetted oficer of Railways. I have given my new car (ALTO LXi, TN 03 AF 6952) for second service to the maruti suzuki dealer of Annanagar, Chennai Branch called M/s. Popular Vehicles and Services Ltd., 93/1, Arcot Road, Virugam bakkam, Chenai-92 on 09.04.09 AN. nEXT DAY, they throwed a bomb shell over the phone that my car was fallen down fromthe 3 metre high diped lift to the floor and damaged severely. When I approached shri. Senthil of M/s. Popular, Ch-92, Service MAnager, is not prepared give me in any copy of the accident report happened within their campus. Moreover, HE has not committed to prepare any minutes of meeting discussed among us also. He has reported the incident after 12 HOurs passed. NO responsible higher officer in charge attended me in view of this severe damage of my brand new car just 6 month old and just 1136 km drove. I demanded them that it needcomplete replacemnt with a new car with whatever I have provided all additaional features to my car. Chasis No: MA3EYD 81301214540, eNGINE nO: F 8 DN 1243967 bought on 23.10.09.I need a remedy and compensation for my mental agony.
regards
v.m govindarajan.
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