Dear Sir/Ma'am,
My car was put up for accident repair at an authorized service station of Maruti Suzuki a month ago (date 18 Oct). The service station (J R Automobiles, Bawa Potteries, Vasantkunj, New Delhi, 110070) after comitting the following has not reverted even till today (20 Nov).
- will organize inspection from insurance company
- let me know of the estimated cost of repairs
- deliver the vehicle in 7-10 days.
This has affected us a lot in terms of loss in efficiency towards our professional work, apart from the mental torture of followups and not getting a response.
Request you to please look into this and take it up with the Maruti Suzuki and J R Automobiles.
Regards,
Sudhanshu S Fadnis
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