I, Alpeshkumar G Patel have purchased a new “Maruti zen Lx Estilo IMOB “ on date 25.05.2008 through Your sub Authorized Dealer M/s kiran Motors, Himatnagar (gujarat). But following problems created which affect on the maruti’s reputation.
1) when I visit the showroom they give estimate for Maruti zen Lx Estilo IMOB METALIC Colour as below
ESTIMATE
Price : 326139
RTO : 16917
Insurance: 9896
Total: 352952
Company Discount: -35000
For tractor owner -5000
Discount:
EW Discount: -1895
Final cost: 311057 for metallic color
306057 for Non metallic color
I have total amount paid them Rs 366139 for Non metallic color car, so difference of Rs 60082 of them they return only Rs 40000 by cash but Rs 20082 could not return.
2) I book the metallic car on 17/05/08 with Rs 5000 cash. they give date for delivery is on 25/05/08 but on that date they provide me non metallic car.
3) when purchasing of car they commit me for foot metting and mud gard but they could not follow their commitment.
4) on the first free service of my car they return the my car in 90 mins without checking of all points which mention in service book. Also they charged Rs 617 for Enging oil and oil filter without changing of both.
So strong action is definitely expected & appreciated from you and hope I will get the justice.
Regard.
Alpesh G Patel
Mobile: 9426597880
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