I had booked my Maruti Swift Dzire about 3 months back. On 11th August, I was told that my vehicle would be arriving, and I need to make sure the full payment of appx Rs 8 lac was paid to "Sai Service" Andheri immediately, else the booking would be released.
So much so for a 12 year loyal customer of Maruti Suzuki - the booking was released within 3 days, without my notice. Now, I have a loan disbursed on which I have to pay interest, but there is no sign of the car.
Does MS, who launched the Dzire for middle class people like myself, assume that we can arrange for 8L in 3 days flat? A customer waited for 4 months for the car, and MS doesnt even give 4 days time to arrange for the money? I have made an advance payment of Rs 50T when I booked the car 4 months back!!
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