To, Manufacturing Unit-Maruti Suzuki India,
I bought a maruti esteem-lx from Tinsukia Dealer on 03/08.I have found the car as very satifactory but all the times I stuck with my left side front glass, which has manufacturing defective of sticky and hard opening in left front glass. I am calling it as manufacturing defective as the problem was persisting from the very begining of procurement. However the problem was intimated to dealer and subsequently to Maruti Delhi Office through Email. Similarly service personnel from dealer's had attended the problem twice or thrice or more. Like recently, in the month of Aug'08, I went for paid servicing wherein all the glasses were checked and adjusted very smoothly. But within one week or more the same problem arises and I am really very upset of this problem, especially during heavy rainy, the left side front glass donot fully closed. Now I donot prefer to rush to dealer again and again, as had been experienced several times. I donot blame dealer also, being the problem was send from manufacturing unit. Lastly if something remains-then that is little hope of total replacement by new door with glass without charging extra cost. I once again request maruti, the largest car manufacturers of India to devote to such mistake during manufacturing. With truly from Opang Ering, AGBP, NEEPCO Ltd., Assam
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