Complaint / review / scam report
Maruti suzuki india ltd. & swani motors
Non delievery of car till now


I 've booked a car model name MARUTI SWIFT DEZIRE on 08/04/2008 in swani motors and i've paid a cheque of Rs.64680/= to SWANI MOTORS having cheque no.700154 of union bank of india from a/c no.397301010035199 on the name of M/s VEE KAY ENGINEERS.The tottal amount includes Rs11780=00 of 1st EMI and Rs.500=00 of temporary no. and Rs.2400=00 of processing fees and Rs.50000=00 of booking amount of the car having reciepts no.92, 93, 91&19 of M/s SWANI MOTORS PVT. LTD. LUDHIANA.They booked my car on the promise of delievery within 5-6 weeks as per written in their reciept.But they are unable to deliever the car till now after 15 weeks.I've sold my old car i.e. fiat uno on the behalf of their promiseto deliever car within 5-6 weeks.But right now i dont have any conveyance to travel which is affecting my business adversely.i am suffering both physical and mentally harrassment along with losses in my business due to non availability of conveyance.

I've made several mistakes on helpline no.of M/s MARUTI SUZUKI INDIA LTD. to their executives Mr.VINOD KUMAR on 18/06/2008 having complaint bno.693071 and another complaint to Miss NEHA on20/06/2008 having complaint no.696751 and another complaint to Mr. JATINDER having complaint no.701611 on 23/06/2008 in which all these executives promised to deliever car within 1 to days in which they failedb to fullfill their commitments.we also have sent several e mails to M/s MARUTI SUZUKI INDIA LTD.But their was no response from their side.

After that we contacted the area sales manager of M/S MARUTI SUZUKI INDIA LTD. for the delievery of car but the result was same.he promised us several times that he will deliver car within 1-2 days but there was no response from his side.

Besides this physical and mental threat we also suffered the increase in ex showroom price of the car of Rs.18000/= i.e the basic rate difference between the price of car at the time of booking and till now.

During this hactic period ICICI BANK who was sanctioning loan against my car has refused to sanction my loan as they said their is a long time gap between the booking and delievery of the car so as their is a difference in the rate of interest between this period.As i've earlier said that i've paid Rs.2400/= as processing fees of my loan case and Rs.11780/= as 1st EMI of car loan case in which the ICICI bank is refusing to pay back my processing fees of Rs.2400/= as they said that it is M/s SWANI MOTORS PVT. LTD. fault that they dont have delievered your car within time.

So sir i kindly and hopefully request you to pay attention on this matter and help me to come out of this trauma and help me so i can get fixed to my earlier routine and run my business smoothly
Author: Vinod Kumar

Offender: Maruti suzuki india ltd. & swani motors

Country: India   State: All India

Category: Miscellaneous


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