Dear sir /madam,
Subject: - Dealer not giving the paper of my Wagon R (LXI) and demanding Rs6000/-
This is Shafi Ur Rehman, s/o Mr Abdul Subhan. I am writing this letter to you with hope and after reaching the level of frustration.
I have purchased a Wagon R (LXI) on the name my father Mr. ABDUL SUBHAN from your dehradun Dealer M/s Rohan Motor Ltd and the sales executive was Mr Kuldeep on date 30th - june and same date I have submitted my whole paper of verification, financial statement and all paper related to my identity and finance condition to your dealer with initial amount Rs54000/- with one advance Emi Rs6540/- and remaining portion I got on finance from ICICI BANK.
I got my car delivered on date 1st - July - 2008.and they committed me that the paper will be deliver you within one week after the delivery of car and now it’s the 5th month.
But still I have not got the papers of my car when I am asking about my papers they are demanding Rs6000 more. They are telling me that my loan was not sanctioned that time and It has been sanctioned in the month of SEPTEMBER so I have to pay Rs 6000 more because the charges gone high at the time of loan sanction.
IS IT POSSIBLE THAT WITHOUT GETTING LOAN SANCTION U DELIVERS THE CAR? AND WHY SHOULD I PAY RS 6000/-?
But according to my bank statement my loan amount is same and Emi is same whatever the Mr Kuldeep sales executive of Rohan Motors Ltd told me.
Now I want to ask to you that without getting paper formality and loan sanction paper you or your dealer can deliver the car.
Earlier they were contacting me but now they are not contacting me and even when I am calling them they are not giving me satisfactory answer and always try to misguide me.
Now they are not picking up my phone and not responding me. I am continuously trying to make touch with those guys but they are not responding me in this situation tell what should I do.
I am not able to run my car on road just because of paper. Without paper I am not able to get registration of my car and due to this delay RTO charging me penalty.
Please make interference and solve my problem and tell me the way what should I do in this case.
Should I wait for your reply and solution or talk to the dealer or should I go to consumer court.
This is really a frustrating and ridiculous things are going from your dealer side and it is absolutely the case of misguide and cheating they are trying to cheat me.
I have believe on MARUTI and there service so please sort out my problem and provide me the paper of my WAGON R (LXI)
Please clear me that who will be liable for my paper delay and who will be liable to pay my penalty which is been charged by RTO.
YOUR'S SINCERELY
REHMAN
MOBILE:- 9358440001
HARDIWAR
UTTARKHAND
EMAILID:- [email protected]
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