&--Original Message&--
From: Rahul Bhatia [mailto: Rahul. [email protected]]
Sent: Friday, June 05 11:31 PM
To: '[email protected]'
Cc: '[email protected]'
Subject: FW: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
Hi,
As discussed over the phone, I would like to escalate this issue to the next level. Below mentioned is a long thread of email complaints to Maruti Suzuki for my vehicle.
Please let me know your next step.
Regards,
Rahul Bhatia
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&--
|Astt. Manager –Operations/Training| |Mob: 9958006018| iEnergizer, Inc.
|| Telephone: (91) 120 2580110, (91) 120 2580300 | Fax: (91) 120
|2583147| A-37, Sector – 60, Noida – 201 301, Uttar Pradesh, India|
|Email: [email protected] | URL: www.ienergizer.com|
&--Original Message&--
From: Rahul Bhatia [mailto: Rahul. [email protected]]
Sent: Monday, March 23 7:18 PM
To: '[email protected]'
Subject: FW: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
Hi All,
Now, I am fail to understand that, why you guys ain't doing anything about it? Whenever, I have emailed, I receive apology calls/letters from the workshop i.e. Motorcraft Sector-63, Noida, but I don't understand Why?
It's not dealer's or workshop's fault..guys!!! It's a manufacturing fault. And I've been telling you this since day1.
Earlier, the engine use to miss when on LPG. Now, it's missing on even Petrol.
Below mentioned is the long thread on emails which I've been following instead of you guys following it.
Please let me know the solution or else send the details of the next escalation level along with the contact's name.
Still looking forward to resolve this, though it's been 1.5 yrs now.
Regards,
Rahul Bhatia
&--Original Message&--
From: Rahul Bhatia [mailto: Rahul. [email protected]]
Sent: Thursday, October 02 8:32 PM
To: '[email protected]'
Subject: FW: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
&--Original Message&--
From: Rahul Bhatia [mailto: Rahul. [email protected]]
Sent: Thursday, October 02 8:25 PM
To: '[email protected]''
Subject: FW: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
Still no response from you guys.
&--Original Message&--
From: Rahul Bhatia [mailto: Rahul. [email protected]]
Sent: Monday, July 21 9:43 PM
To: '[email protected]''
Subject: FW: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
I am really shocked and agitated with this irresponsible behavior of your employees.
Twice, I intimated you guys about the same but after seeing no response from your side. Once again, I called up (Regional Office) to check on the same.
I spoke to Tabassum and was put on hold for good 10 mins, and then I was transferred to Rajni, with whom I shared my issue. I was again put on hold for 10-15 mins (listened to voice mail) and call got disconnected.
I called back again, and was told that the line got disconnected due to some tech. problem and then again I was transferred to a gentleman by Rajni for further assistance.
I was told that, the person in charge for Noida region was on leave and is the only one who's following up my case. So, I was told to wait until he comes back.
This is how you torture your customers??? Believe me guys, this is not a very good example you are setting up for Maruti Suzuki.
Thanks,
Rahul
&--Original Message&--
From: Rahul Bhatia [mailto: Rahul. [email protected]]
Sent: Thursday, July 17 9:29 PM
To: '[email protected]'
Subject: RE: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
I still didn't hear anything from you guys. This is just a gentle reminder.
Please let me know, if you are interested in fixing this or not.
Regards,
Rahul Bhatia
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&--
|Astt. Manager –Operation/Training| |Mob: 9958006018|
|iEnergizer, Inc. | Telephone: (91) 120 2580110, (91) 120 2580300 | Fax: (91) 120 2583147|
|A-37, Sector – 60, Noida – 201 301, Uttar Pradesh, India|
|Email: [email protected] | URL: www.ienergizer.com|
&--Original Message&--
From: [email protected] [mailto: [email protected]]
Sent: Tuesday, July 15 12:02 PM
To: Rahul. [email protected]
Subject: HT20080714_0000000216 Wagon R_UP16N4564_LPG issue
Please include the following line in all replies.
Tracking number: HT20080714_0000000216
Dear Mr. Bhatia,
Thank you for your email.
We regret the inconvenience caused to you and are immediately forwarding your issue to the concerned department. You will hear from us soon.
Regards,
ANY TIME MARUTI
(Call- 9910202020 or Toll Free-1800 1800 180)
International Toll Free Numbers:
1866 527 5698 (From USA and Canada)
0800 0852247 (From UK)
Please Visit us at
SE-N1
006
===========================
&--Original Message&--
From: "Rahul Bhatia"
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