Dear Sir,
I am a Maruti car owner but “not a proud owner” myself I am Shaji Varghese and I am working in abroad when I came to India last month I brought a MARUTI SX4 VXI car from your dealer Popular Kottayam) through Ranni branch on 7th June 08 for my wife Mini Shaji, the car was functioning with out any problem, 29th June my wife was driving the car towards to church after half KM from the house suddenly there was burning smell came out from the car immediately she has stop the car and call your representative and they took the car to Popular Kottayam.
After the inspection of the car your representative inform to my wife that the clutch base and many other components have been burned out (please tell me the brand new car accessories can last only for 1000 KM) suddenly she had big shock (not only my wife entire my family) still we can’t believe it, we have spent 7.65 lakhs rupees to buy the car and also we sold our used car to popular with good condition and we got such kind of cheating from Popular/Maruti company. So I would like to request you to replace the car with the new car.
Also I would like to inform you that myself and my wife we are driving the cars more than eight years with out any problem.
Hope you will take this matter seriously and take appropriate action to give entire family peace of mind as I also want to be A PROUD OWNER OF INDIAS BEST MARUTI SUZUKI.
Looking for your Positive and early Response.
Kind regards,
Shaji Varghese
Ranni,
Kerala
Phone 0091 4735 200282
Mobile 0091 9947023793
Car number KL03 R 1701
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