I have given paid service to the Maruti authorised dealer & service centre "Indus" at Kattupakkam, chennai on Sunday (28th December). when i gave the service the service personnel attended and reviewed all the parts of the car for damages in the usual way they do. they promised to deliver the vehicle on 30th December evening at 6.00 P.M. i was tracking the service through mobile every 6 hrs from then on. they said on 30th december that i can collect the vehicle at around 4.30 P.M. i was there at the service station at around 4.45 P.M. they said that the vehicle is under water wash. finally they delivered the vehicle at 6.20P.M. the total bill amount was Rs. 6920. when the service person Mr. Rajkumar came to handover the vehicle to me, he was in a hurry that not even he offered a test ride of the vehicle and was totally annoying. when i insisted to open the front bonnet he opened and showed me. he was so urgent that he convyed that "if you have any problem please call me". i then left the service centre as it was 6.30 P.M by then. when i was riding i could find my entire car interiors were drenched in water due to the water service done so urgently. there was no grease applied to the parts of the car. when i opened th rear dicky of my car on 31st morning for my usual cleaning, i found the wooden plank on the rear dicky covering the stepnie was broken terribly. when i called Mr. Rajkumar of Indus service station, he replied that there were no chances for the same. he is not ready to accept that he has not delivered the vehicle throughly checked by him. SO PLEASE CUSTOMERS OF MARUTI DONOT SERVICE YOUR VEHICLE AT INDUS KATTUPAKKAM.
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