On 18-4 i was comming from agra to kanpur suddenly unpleasent sound developed for 10 minutes and my car just stopping i was searching for machenic in highway i could not found after 10 min.sound automatically dissappeared as a precausional i came to 9/46, harsh nagar, kanpur ktl authorised dealer workshop where last service were made few month back the person told to come on 19-4 again i went on 19-4 at 11:20a.m.they diverted to free a/c free check-up camp after 1 hour certain check informed and advised to come on other working day i was unsattisfied with the system and went to the manager siting in 1st floor he also didn't bother for actual complaint which i have but suggested that 15% discount will be offered on a/c system.
i am greatly disturbed by the way ur authorised dealer behaved through their employes.everybody came on sunday seems to be passing the time with no responsebility and customer proper listening sattesfaction is far away and complaints lying at the court of customer to carry to their homes or go to market for repair. i am surprised how long maruti company will afford for such type of attitute .next year i am planning to have another car but certainly not maruti. thanks (job card number 026)
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