I have booked a cab (from MEGA CABS) from sector 23, gurgaon to domestic airport for 5am (6th July). I did this booking for my friend who is traveling to Kolkatta (from Delhi) in the morning Jetlite flight, which is scheduled at 6:15AM. We recieved SMS saying "CAB XX 3229, CHAUFFEUR SANDEEP - 8 WITH CELL 9811161101 WILL REACH YOU AS SCHEDULED". The cab didn't arrive us till 5:20, we did call megacabs atleast 5 times between 5 to 5:20am, every time they said the driver is on the way and given us the driver phone number and we tried calling the driver, he never lift the phone. Finally between 5:20 to 5:25am I recieved a phone call from another driver saying duty is just handed over to him, he will take 30min to reach our home. We then asked him to come as soon as possible and we started from home too, finally we met the cab at 5:41 at kapashera border. My friend took the cab and left for domestic airport. But by the time my friend reached airport Jetlite people didn't allow him to board the flight. He had to buy another flight to go to Koolkatta immediately, the cost of this ticket is 5500Rs/-. This monetary loss and all the struggle we had early in the morning is due to MEGA CABS irresposible behaviour. Is there any way we can make MEGA CABS understand that they are responsible for missing the flight and pay for the loss.
0 comments