• Inconsumercomplaints.com
  • »
  • Miscellaneous
  • »
  • MIsuse of Citibank Credit Card to book online air tickets - Fraudulent misuse of Citibank Credit Card by Kotak Bank Credit Card Sales – Staff | #409793

Complaint / review / scam report
MIsuse of Citibank Credit Card to book online air tickets
Fraudulent misuse of Citibank Credit Card by Kotak Bank Credit Card Sales – Staff

Fraudulent misuse of Citibank Credit Card by Kotak Bank Credit Card Sales – Staff.

The above subject which is very disheartening to the cold blooded nature of the Kotak Sales Staff who in the pretext of selling the bank card has misused the Citibank Credit Cards of Mr. Noel Collaco ( Victim ) who is my brother. The subject cards misused have never been used on the internet for any online booking / shopping which saves the custody & the authencity of the card details with the official card holder which was only shared to the kotak bank official – Mr Raj

This incident has traumatized my brother & is undergoing depression due to the incident. We have been moving from pillar to post trying to nab the culprits & frequent rounds to the police station & Citibank officials have only been the routine for this mistake.

The prime suspect Mr. Raj ( Kotak Bank Field Officer ) has been contacted on several occasion after the fraud has been reported & is absconding out of Mumbai as per his telephonic conversation with ( Hemant ) name changed to unreveal identity .

The main concern & request is to nail the culprit for tarnishing the banks image which should be brought to task on priority which is involving time & monetary stress on the Mr. Noel Collaco ( Victim ) (

Case Details

Day 1:

 Mr. Noel Collaco ( Victim ) had been telephonically contacted by the kotak bank officials for credit card which was positively supported & informed to process the necessary formalities in procuring a credit card of the esteemed bank .

 Kotak bank official Mr. Raj ( Field Officer ) contacted Mr. Noel Collaco ( Victim ) & confirmed a formal meeting outside speez ( Santacruz processing Electronic Export Zone ) – Andheri East as the same is a secured premises & entry within is not permitted .

 The meeting was initiated with form filling request bearing application no.

G – 000230236 (Rejected on 1st Submission due to lack of documentation) & G – 000255149 which was processed (Card yet to be received)

 During the course of documentation Mr. Raj enquired details of other bank credit cards which would support the application in a strong enforcement as it would be easy to sanction the required limits at the time of credit approvals & in the midst of the discussion requested credit card copies of existing Citibank Card No’s ( 5425 5689 4768 9008 ) / ( 4385 8799 0015 7003 ) along with copies of the last statement on record. The cards were physical verified as a part of KYC norms.

 The incident was exactly a week to ten days before the official misuse was performed on the internet.

Contact Details.

Mr. Raj (Mob) 9833922494 / 9224753753 (Kotak Official)

Mr. Noel (Mob) 9820270614 (Credit Card Customer) – Victim

Address Details :

E – 501, Akruti Aneri

Behind Marol Maroshi Bus Depot .

Andheri – East

Mumbai – 400059

Day: 17th August 2008 (2.00 pm)

 Mr. Noel Collaco ( Victim ) receives a call from the Citibank officials Gurgaon Office to validate payment enquiries for booking airline tickets via the internet for AIR DECCAN airways which was taken as traumatic incident in the subject case the booking was amouting to Rs 60000/- .

 Citibank official (Mr Amit Suri) suggested Mr. Noel Collaco ( Victim ) to head away to Air Deccan office to process cancellation of the tickets on priority which in the end was in vain as the booking was validated by Citibank & the passengers have flown. We could only obtain details of the airline passengers & the booking details as part of our own mental torture to investigate the matter further.

Contact Details:

Mr. Amit Suri - 911242542371 ( Citibank Official – Gurgaon Office )

Mr. Roshan Balram – 02266196340 ( Citibank Official – Citi tower Parel Office – Mumbai )


Mr. Neville Collaco ( Brother of the Victim – Noel Collaco)


Senior Manager

Fort – Branch

Tel No :- 9820730819 ( Mob) 66573559 / 22655920

Note :

1) Information collated from Air Deccan, Kingfisher, Jet Airways – Flight Details

2) IP Details of Bookings done through Cleartrip.com for King Fisher & Jet Airways.

CC : Cyber Crime Investigation cell,

Annex III, 1st floor, Office of the Commissioner of Police,

D.N.Road, Mumbai – 400001

Author: Mr.Noel Collaco

Offender: MIsuse of Citibank Credit Card to book online air tickets

Country: India   State: All India

Category: Miscellaneous


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.