M K Narvekar
Us not stopping at Bus stop

11.08.2010

The Manager,

BEST Bus

Mulund East Depot,

Mumbai.

Dear Sir,

This is to bring to your notice that BEST Bus No.303 starting from Mulund MHADA Depot at 10.45 a.m. does not stop at Hanuman chowk Bus stop (just 3rd stop from starting point) though it is absolutely empty (it was 10.55 am at hanuman chowk bus stop). I took a auto and went to next stop through short cut and caught the bus. On being enquired with Conductor, he said he was busy giving tickets and it is not his duty to stop the bus but the duty of driver. On an enquiry with driver, he replied rudely and said the bus was crowded. It was a funny reply as you can find that the said bus never get crowded even in peak hours. Is that this bus meant for only conductor and driver and the public to remain standing at the Bus stop at the mercy of such rude operators. The bus no. is MH-01-LA-6737 . The conductors batch no is E-26576 and drivers batch no. is 6948.

Please look into the matter at the earliest.

Thanks and hope the needful will be done.