Moti Mahal Deluxe
Moti Mahal-Cheating the innocent public

Dear All,

we are writing this complaint as I was shocked with the treatment received from Moti Mahal Delux restaurant, MGF Mall, Gurgaon yesterday 15th Nov.09

I have purchased the Moti Mahal Addmarc Preferred Dining Card for Rs. 750/- last year in November with validity for 12 months from above-mentioned date. In lieu, I was given some free / discount food vouchers which can be used to get free / discounted food items from certain Moti Mahal restaurants in and around Delhi-NCR.

I have used one such vouchers. However, during one of our visit yesterday to Moti Mahal, we were told that these Moti Mahal Addmarc Preferred Dining Card is no longer acceptable to them as their contract with the marketing company addmarc has finished off and they are not responsible or accountable for these vouchers.

My question is: How can a restaurant refused their card if they are having some dispute with there marketing agent? This is not a free card. I have purchased this card due to the reputation of the restaurant and for money. They should refund my money back. I want my money back if these cards are not acceptable within there validity. Please help.

They are just fooling around with the innocent public and collecting money from them on the brand name of moti mahal. Nobody is going to give any money to an unknown co. addmarc, only when they are giving offers on moti mahal, people give money to buy these vouchers. It is very embarassing for us. I think even moti mahal is wholly responsible for all this as they are allowing addmarc to collect money from public in the name of moti mahal.

Every person does not have so much time to go and raise issues and complaints against these people, but i feel they the concerned authorities and consumer court should take due action on them so that even other people get cautious before doing such fraudulent actitivies in future and they should get a good penalty or fine for this. Readers and concerned authorities please not and we request you to take some immediate action on them.

Thank you sir.