I purchase above mentioned hand set from Solution Infotech, G-15, Ground Floor, Indira Bhawan, Allahabad on 17.07.2007 vide challan no. 9779 dated 17.7.07. the set started giving trouble since April 08. On the screen there was no signal and only emergency services was written. I visited your authorised service centre for many times but everytime i was told by the center people that there is network problem. On 15.07.08 the authorized service centre (M/s Ucom Technologies Pvt. Ltd. Situated at Civil Lines Allahabad) has taken my mobile under warranty for repair vide receipt no. 18055. the service returned the set on 21.08.08 saying that the set has been set right but when I inserted my sim card at my home I found that their was the same problem and the mobile was not repaird. Then on 22.08.08 I approached the service centre and they again took my mobile vide receipt no. 39427 for repair under warranty. Then the service centre returned my mobile on 6.09.08 saying that the mobile could not be set right. Under such harassment I am writing this complaint to you with the hope that either my mobile should be set right or should be replaced under warranty.
Dr. Sandeep Stevens
# 61 Staff Coloney
Allahabad Agricultural Institute Deemed University
Allahabad
Phone: 05322684603 (Resi.)
: 05322684212 (Office)
Mobile : 09450578719
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