Hi,
I have purchased Motorola V3i on 14/10 from Univercell, CMH Road bangalore, it was working ok till feb 08 and one fine day it switched off due to low battery and after charging for some time (about 2 hrs), the handset didnot power on and a message that the charging cannot be done was seen.
The handset was handed over to Redington service center on Infantry road bangalore on 4/3 to have a look and the answer i get on 6/3 is " water logging" and it doesnot fall under warranty and the handset will be returned. This was not a surprise at all as this was most convenient answer one can give to place the blame squarely on the consumer, this is not the first handset that i was using and i am not the one to waste time and money on getting a water logged handset repaired/replaced, i would infact go for a new one. The answer was that the cost of the repair would be 80% of the new cost so i need to go and collect the handset back.
Please advice as i am thoroughly disappointed with the service of Motorola.
Regards,
Yahiya Sultana
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