MPONLINE & MPEB
Billing

Sir

I am paying my electric bill regularly using sit www.mponline.gov.in. But since oct-11 i am getting my bill with old dues which i had paid thru mponline and when i contacted to MPEB department they said to book complaint in MPONLINE site and when i contacted to MPONLINE they said contacted to MPEB. Both are making fool to customer and no body is listening of me what should i do sir please help me out in this regards. My details is as under

IVRS NO 445052019781493

My IVRS no is 445052019781493, This is my 4th complaint to your department that i am getting old dues in my eletric bill which i all ready paid. The details of payment is givin below.

IK13966748 00000030010827785 MARHATAL, JABALPUR 21-Jan 90.00 Success

IK13275278 00000030010827785 MARHATAL, JABALPUR 19-Dec 92.00 Success

IK12592848 00000030010827785 MARHATAL, JABALPUR 17-Nov 670.00 Success

Mponline Reply "In response to your query, we appologize we cannot assist you in this regard, bill updation is done by MPEB department, so request you to pls contact MPEB."