I m staying in Vasai & working at Thane, my only mode of transport is ST bus via Ghodbundar Road. In evening hours i am catching the bus at Kapurbavadi- Thane. I want to file a complaint against the poor service & scheduled of Thane- Vasia ST buses. Vasai buses are never comes on time neither in the morning hours not in the evening. Their is not any particular time scheduled for Buses. Sometimes we are waiting more than 2-3 hours for the bus. Also the buses are over crowded that you unable to stand properly. If we enquired about the bus at bus depot every time there is the answer " bus just moved from the depot will reach in 10-15 mintes" which long lasted more than 2 hours. Sometimes bus arrived but never stop due to the over crowd or for any reason (mood of the driver & conductor). Most of the buses (vasai depot buses mentioned on the bus) are diverted to Borivali whereas there is continous buses for Borivali- in every 15 min. Yesterday we were waited for Vasai bus since 6.30pm to 8.15pm. there was one vasai depot bus arrived which was totally empty was diverted to Borivali. We do not understand earleir more than 20 buses went to Borivali then what was the logic to divert vasai bus to Borivali. don't they bother about vasai public who were waiting for so long. Since last 4-5 years we have submitted so many complaint letter in vasai depot but still no one has take up the matter seriously. Now vasai is under Municipal Corporation, at least now they have to take some progressive action against it.
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