MTNL Broadband
Non Working Broadband for approx last 2 Monthts

Dear Sir

I am a customer of MTNL No 28034586, cutomer number 2053272628 since last two months. For last 45 days plus the broadband is not working.

I would like to state that I have personally complained on 1504 numerous times. The person Mr Mohinder kumar who looks after Broadband at Dwarka, New Delhi, hasn't turned up even once during last 45 days of complaining. Mr Arora, GM, West1 who sits at mayapuri was met personally regarding this. He promised to look into it, however he also seems to part of the government system. His orders to PA and other officers have fell on deaf ears. His behaviour is not becoming of such a senior post.

Please help me. I am not going to pay any more billings, though I have been paying for last two months without services.