I bought a shoe from style king four months back from navi mumbai vashi sector 17 (Maharastra state).
Till now i was wear onl few hours.
I had purchased my current shoes sometime back in May.
As soon as I started using them within in a month, I started feeling some pain in my foot,
So that I contacted the concerned person in the shop from where I purchased them. They suggested me to use thicker soxes, so I did.
But after this I got a some portion of skin got collected near my heel, and the portion has become very hard, also the portion of the shoe internally has torn out.
This is because of the internal shoe design (may be there would be something wrong in the design of the shoe, may not be with all of the models of similar pattern, but specifically with the one which I am using so calling them as defective piece), since then I am using these shoes only twice a week. As I cannot wear any other shoes on formals during my office hours.
Could you please let us know what should be done? Can i get the shoes replaced with same model? Since I purchased it for 2345/-Rs and is not a small value, since i was sure that once i purchased the Woodland shoes i can use them on daily bases, but was unlucky to do so because of above reason. As a brand name, company should be able to provide me right response with regards to this.
When I contacted I asked the shop keeper where he suggested me to put a mail, so this mail
I returned the item to the supplier for replacement and he refused to do so stating that once sold items can only be repaired even if it fails withing few days due to manufacturing defects.
Supplier appled two times vax eventhough Till it is same. My phone number is 9323569285. kidly give your phone number I want to talk to you or please provide the details who do i have to talk
What i have to do now. Please advise.
Kindly confirm this shoe is your product.(AC42333106504)
Supplier details
Style king
Vashi
Navi mumbai
sector 17
Phone number : 022-276663888
Shoe code number: AC333106504.
Shop: style kinf Vashi sector 17
Phone nnumber : 022-27666388
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