Dear Sir/ Madam,
I have been regularly complaining at your help desk number i.e 1504 regarding the connectivity issues that I face in my area i.e. Ghatkopar (e), Near Odeon Cinema, Mumbai 400075.
They ask me to call the MTNL offices (GM and AGM offices) and provide me with the numbers (25013500/52012222) to the same. However all they say is that we are facing a lot of issues today so we don't know when we'll solve yours.
The ADSL light on my triband modem goes off every alternate day and even if the internet is working the net speed is very slow. There are times when the complaints have remained open for over a period of 15 days.
Can you kindly look into this and let me know what is they way around this.
Thank you.
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