Inconsumercomplaints.com » Miscellaneous » Review / complaint: MTNL - Non conmnectivvity of broadand | News #421080

MTNL
Non conmnectivvity of broadand

Sir i being fedup last friday my broadband modem has been changed but position is same connectivity comes for a minuite and left sir is there no person in mtnl to resolve the matter

& On Mon, 9/6/08, deb biswas wrote:

From: deb biswas

Subject: Fw: non connectivity of broadband no 23360042

To: [email protected]

Date: Monday, 9 June, 10:16 PM

& On Mon, 9/6/08, deb biswas wrote:

From: deb biswas

Subject: non connectivity of broadband no 23360042

To: [email protected]

Date: Monday, 9 June, 10:07 PM

dear sir,

my telephone no 23360042 with broadband connection is out of order since 24/05/08, i lodged several complaints to 23356666 and 1504 (help line) every time i receive a call that AAP KA PHONE TIK HAI, but my phone was ok but broadband was out order no connectivity. on last saturday one gentleman from mtnl guided me over telephone and reset the connection but it was unfortunate after 20 min it became same. on very that day i again contacted with 1504 postion no 240 gave me a complaint no 410000 and told me that my broad band modem will be changed on monday. i waited but no person came, not only that from today my telephone became dead, at today evening i agian contacted 1504 postion no. 3 gave a complaint no. 41601071 and told on tuesday person will come to my residence. when i asked what about last complaint, he told he has no information. again i contacted with 23356666 they gave me again a complaint no 298. how many complaint no i have to remember. with this the position no, 3 of 1504 advised me to contact with local area manager the no, 23320160 but the phone was ringing, i think he left for home at 5 pm

sir will u take some steps to restore my broadband connetion, last 10 days it is out of i think bill will come as usual..

with regards

sudeshna biswas

sir this is for ur reference from 8.45 to 9.00 i once tried to contact the hopeless 1504 (broadband help line) bell is rining AAP KATAR MAI HAI THEN original bel is ringing nobody there to pick up, sir can i hope any justice from or u advise me to disconnect the mtnl service.


Company: MTNL

Country: India

Category: Miscellaneous

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