May I know if I've committed some mistake by trusting a professional
company like Samsung and buying several Samsung products?
I bought this window AC a 3 year ago and in peak summers, I'm just
suffering waiting for last 2 days to get the faulty AC repaired!
There must be a problem either in manufacturing or loose QC which has
resulted in this fiasco and within 1 month the AC has started posing
problems.
I've never experienced such a bad and slow response from any consumer
durable industry till now.
Expecting a fast response atleast to the mail unlike my service
complaint,
From yesterday near about 20 call to your custmer care centre and no responce.
your Lucknow service centre is too much bad in every service. When they take product for repairing they give time 3 days but return after 15 days.
I have same problem before 15 days and again face the same with in ten days your repairing quality is also too much poor.
So plesae if you cant give us good sevice then please tell us and we hire a private engineer. Comliant No. 8407123603
Thanks
Sunil Yadav
Zonal sales Manager
UP, Bihar & Uttrakhand
Mob- 919997046199
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