Inconsumercomplaints.com » Miscellaneous » Review / complaint: Mtnl dophin - Excellent customer service | News #421633

Mtnl dophin
Excellent customer service

Dear sir

with reference to my earlier mails (copy below) more or less the problem of my broadband service on my telephone no. 23360042 has been resolved and i am thankful to u, similarly as per as mobile no 9868240097 and 9868146697, the positon of caller tune is as before today i lodged a complaint through 1503 today mornig. Pl note one development today at i receicved call from 9868135152 and from 23616069 (at about 4.54 and 5.03 evening) both are asking my complaint i told them that from mobile to mobile caller tune is not riging, they telling it is ringing and at that time it was ringing but my enquiry at about 6.22 evening the position is as before, as per my noting is concern at the of evening all activities of caller tune on mobile phone became dead. Immediately i contacted with 9868135152 he told he will check the same tomorrow morning. Sir pl let me know how long i will have bear this postion

sudeshna biswas

with reference to my earlier mail correspondece enclosed, the postion both of my mobiles are same i e 9868240097 and 9868146697. default caller tune is still ringing from mobile to mobile. i dont when i will get service, pl note with this mtnl has debited service charge for this purpose but i have not yet received service. Sir pl order the mtnl dolphine service to call me from mobile to mobile accutality will come out. till date i have not received any correspondece from mtnl dolphin

sudeshna biswas

18/3a bsnl type 4 quarter

kalibari marg new delhi 1

reference DPG/T/80028 (2)(DGMOC) AND DPG/T/80027 (2)(GMBBD)

THANK you for your hard copy reply and immediate action on this matter, i am giving you another performance report of mtnl, i lodged a complaint for caller tune which is not functioning properly (9868240097 9868146697), on eqnquiry (19.2.2009) from 1503 they told that my complaint has been resolved, it is surprising how mtnl has erased my complaints without resolving the same, Sir i want to lodge this matter through RTI pl guide me accordingly as well as if you please send the matter again to concerned department. The postion of my internet service as usual (23360042).

sudeshna biswas

18/3a bsnl type 4 quarter

kalibari marg new delhi 1


Company: Mtnl dophin

Country: India

Category: Miscellaneous

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