Dear Sir
This is with reference to my broadband complaint number 9680 AT BHAYANDER, it gets tripped within again and again because of that I am not able to work. Even after complain no body attends. Call centre women gave me bhayander exchange numbers 28182100/28191936 which no body picks. Then they gave me 28180020 / 28180111 no body picks. Finally they me 28191936 from where I got Mr Parasuram's number 9869408790. This person sent an engineer to my place. The engineer told me that its line fault now you can talk to Mr Tiwari 28161200 and 9869079298. I talked to Mr Tiwari who gave me Mr Garat's number (28151000) and asked me to call next day.
Then Mr Tiwari never picked up the phone, landline as well as mobile.
From here on my worst time started eventhough my bad time had started initially only. This person, garat was so rude that he asked me ten times (Pahila baat karna sikho) and banged the phone. He kept on saying 3-4 din lagega and repeats this thing everytime I call him up. And everytime he bangs the phone by saying Pahila baat karna sikho.
Here my work is suffering and they are teaching me how to talk. THIS IS THE KIND OF SERVICE THESE MTNL PEOPLE ARE GIVING. do you have any PESRON WHO IS ANSWERABLE TO THIS. MY LANDLINE COMPLAINT NUMBER IS 5011 AND NOBODY ATTENDS AND THIS IS HAPPENING FOR THE LAST TWO WEEKS NOW.
IF YOU HAVE SOMEBODY SENIOR WHO IS READING THIS THEN ASK YOUR EMPLOYEES FIRST BEHAVE PROPERLY N TALK PROPERLY. THERE IS NOT ONLY MNTL GIVING THIS SERVICE THERE ARE N NUMBERS OF OTHER PLAYERS WHO CAN GIVE BETTER SERVICE.
I SINCERELY REQUEST YOU TO LOOK INTO THIS MATTER AND GET MY FAULTY LINE REPAIRED BECAUSE OF WHICH i AM NOT ABLE TO GET BROADBAND PROPERLY OTHERWISE PLEASE LET ME KNOW HOW TO GET THIS CONNECTION OF 9 YEARS DISCONNECTED.
rEGARDS
uMESH kUMAR
kashinagar bhayander east
Phone no 28048092
mobile ; 9920233676
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