Dear Electrolux,
We have purchased a AC in Sep 06 from a dealer in sarojini nagar (Aakash electronics) and on Ac a sticker is sticked which is claiming that the No. 1 AC in India and 6 year warranty on compressor.
from last four days AC is not cooling and after regular 5-6 calls, the executive came on 4th day and he explaine that the compressor needs to be changed and he told he will charge 2000 INR from us to repair that and be also charged 350 INR only to explian that compressor requires repair.
So for a under warranty AC we are paying :
1) 1ST visit: 350 only to tell that compressor is not working
2) Repair: 2000 INR
3) IInd visit to repair: 350
whereas after consulting with coustemer care we came to know that charges of gas is 450 or 600 INR.
Kindly let us know Why we are paying aroung 4000 INR for a under warranty AC.
Await your response.
Kapil Arora
9999798004.
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