Sir, I happened to be a traveller on Wednesday 06 Jan 10 on a KSRTC bus plying from Arthunkal to Thoppumpady 1030 trip. (Cherthala Depot) After a particular distance the bus began to move through unknown route. When it touched the NH I asked the conductor to stop the bus to proceed my journey to Alappuzha. The conductor not only declined but behaved arrogantly even on the verge of abusing me. I could get the bus stopped after much hue and cry. Such flippancy from the part of KSRTC conductors is a common incident. Later I came to know that certain commuters (ladies) grumbled against me. Neither the conductor nor the ladies seem to have any knowledge regarding the rules. A person like me devoid of any knowlede of diversion of the route would have lost much time if the bus did not stop at the point requisitioned. As a costomer the conductor was not at all bothered to care a poor passenger who is a chronic heart patient. Humanity should be trained to the Conductors. Please teach the conductors a bit of common courtesy, capacity to understand the difficulties and emergencies posed by the travellers. The conductor of the above bus need a thorough drilling for his statement ' you need not preach' should be rectified by the real preaching of his superiors.
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