Sir,
90 days before the date of my, travel, I booked 2 berths on Train No, 0011 for 26th sept 08, and was issued ticket for two senior citizens. (No. 27965045) PNR No.832-1936898. I checked the ticket and found an error in place of boarding, which was corrected. However because vision problems I read LB & Lb. However on closer scrutinyit turns out that I was issued UB for both berths. the berths In the interests of delivering results, I shall not dwell on whom the blame lies.
Suffice that I am being treated for Heart Disease, Hypertension, and Parkinson's disease My wife suffers from Osteoporosis, and it is very unlikely that I would 90 days in advance have requested UPPER BERTHS.
I would request you on humanitarian grounds to change my reservation to LOWER BERTHS.
I shall be arriving MUMBAI, EARLY ON 26TH SEPT., AND request that you send me the correct tel no & I SHALL COME TO THE OFFICE for endorsement.
Sincerely,
AKEEL SHAIKHd
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