Inconsumercomplaints.com » Miscellaneous » Review / complaint: Neelkamal Enterprises - 2nd- 3rd AC | News #432084

Neelkamal Enterprises
2nd- 3rd AC

I travelled with my wife in 2A, coach A1 by A.P. SAMPARK KRANTI EXP.2707 on 14 March from Nagpur to Bhopal. The bed linens supplied in the trains were deplorable. The Railway authorities normally supply 2 bed sheets and a face towel in a packet in addition to a blanket, a pillow in a pillow case in loose conditions. In each of the two packets one of the two sheets was supplied in unwashed condition, and in both the packets there was no face towel. On our complaint, the attendant bought two face towels and also changed the dirty linen. The pillow cases were also stained and looked unclean. If the articles in the packets are so bad, one can imagine the state of cleanliness of those items like blankets etc. which are supplied in loose conditions. One wonders if they are washed at all. DO YOU REALISE THE KINDS OF DISEASE THE UNCLEAN BED LINENS AND BLANKETS SPREAD? Railway Minister (Mr Laloo) brags about making so many thousands of crores of profit for the Railways. Why can’t they spend a small amount to supply clean linens to the passengers? Or is it that the Railways spend the money but a part of it goes to meet some other needs? How many times do they clean the blankets? It should be for every trip. The Railways can be held responsible on the charge of spreading disease and endangering the lives of the unsuspecting passengers.

HUMBLE SUGGESTIONS:-

The packets supplied by the Railway should be sealed and note is written that do not accept if seal is found broken. Moreover surprise checks of these packets, pillow cover & blankets should be carried in all the trains and if found dirty or without face towel strict action is to be taken against the contractor and The Coach Attendant. It is duty of Coach Attendant to bring to the knowledge of immediate senior authority else he is also responsible.

Normally they take out face towel, and the excuse is that if lost we will have to pay for it.


Company: Neelkamal Enterprises

Country: India

Category: Miscellaneous

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