Bus operator Name: Neeta volvo
Route: Mumbai to shirdi
The ticket that I booked was of AC sleeper coach, but when my parents boarded the bus they found its a AC seater bus.
On asking they got a response from the bus conductor that, this is it and that is how they have to travel.
I don't understand how they cheated on us, by commiting the sleeper coach and charging for that but ended up providing us a seater coach.
I hope this complaint goes to the right person and these people who gives false promises should be banned to operate.
Customer name: Ankur Singh
PH number: 9920553548
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