Dear Sir,
I have a Reliance Mobile CDMA connection since many years.
Now recently while checking the bill, I have noticed some charges in my bill for some Value added services which i never asked for. And as a matterof fact and to my astonishment, I'm paying these charges since quote a few months.
While talking to there customer executives, they agreed that this got automatically activated and they can deactivate if I want. That is Ok. But what about all that money which I'm paying since quite a few months? They are not ready to give the reversal for the same. If they would have given it to me, I would not putting any claims. But since they are not ready to pay anything back, I want to put a case of 420 on them as they charged me with something which i never asked for and that too without my knowledge.
Please guide me as to how I go about it. I have the complaint number with me.
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