Respected Sir/Madam,
I would like to bring this into you kind attention that NIIT SmartServe Ltd. operating a BPO in Gurgaon are actually not following the laws under Labour Court. The ratio of work load versus employee strength is so poor that most of the employees are asked to extend their shifts or to come extra without any reiumbursment. If someone denies, they have a threat that job will be lost, because they will be fired. The best practice is that management claims that they do not have any clause for reiumbursment for overtime or coming for an extra day. They are actually exploiting their staff. The only reason people are living with the company because they are not able to find another job due to recession.
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