In April my son was stranded in Bangkok having has all of his posessions stolen. He has a return ticket and needed to get home for his own safety and welfare. On his ticket Qatar airlines said his first avaialble flight was 16 days later. They instructed him to go into the city to try and get advice on a return ticket and variatin.
This was in Bangkok on the day there was a state of emergency, rioting and the army on the streets shooting civilians. Quite remarkable advice.
Needless to say he didn't go, the next day he returned to the airport and was told the next flight was full.. not the class of his ticket but the whole flight was full. To cut a long tary short it was a miracle after paying nearly £600 that a seat became suddenly free.
Complaing to Qatar is a complete waste of time, they ignore specific questions and cannotjustify there actions. They are a complete joke.
Action is still ongoing to get compenstaion but be careful when flying.
I would be interested in hearing from anyone who has sued them through the courts.
0 comments